The following information is all you need to know regarding requests for Premier League Tickets for games at Anfield.
Please read carefully and in full. Members emailing queries which are covered below will be directed back to this page.
Before I apply
Before applying for Anfield Tickets, each applicant must:
- be a member of the Hong Kong Reds for season 2019-20 (Sign up HERE)
- be a resident of Hong Kong
- hold a current Liverpool FC Official Membership (Full, Light, Teen or Mighty Red – Join HERE)
(The Liverpool FC Official Membership must be registered to a Hong Kong address.)
- agree to abide by the terms and conditions of Liverpool FC Official Membership and also of the Ticket Office
How do I apply?
In order to apply for tickets:
- read the Definitions & FAQs below
- decide which games you would like to apply for in either the first half of the season or the second half of the season (fixture list here)
- email firstname.lastname@example.org stating the games you request tickets for and the number of tickets you request for each game
Hong Kong Reds
Nickname for the Liverpool FC Official Supporters Club Hong Kong Expatriate Branch
Official Supporters Club
First half of the season
First home game of the season up to and including 31st December
Second half of the season
1st January up to and including the last home game of the season
Liverpool FC Official Membership
Official membership with LFC
Comes with a smart card (aka a Fan Card)
Access to Anfield stadium is only possible with this smart card
Further information can be found HERE
Group ticket booking
A ticket booking made for OSC members through an OSC
A ticket sale after the OSC group ticket booking has closed, open to anyone holding an eligible Liverpool FC Official Membership
What do I need to do to be eligible to request tickets through the Hong Kong Reds group ticket booking?
- Be a paid member of the Hong Kong Reds for the current season.
Sign up for 2019-20 HERE.
- Hold a Liverpool FC Official Membership for each ticket requested.
For example, two tickets would require two separate Liverpool FC Official Memberships.
- Be a resident of Hong Kong.
For the avoidance of doubt, this does not include people temporarily living outside of Hong Kong.
You must live in Hong Kong and be able to provide proof of full-time residence.
What types of Liverpool FC Official Memberships are required to request tickets?
Your membership must be FULL, LIGHT, MIGHTY RED or TEEN RED (depending on age) and PAID for the current season.
Expired, International or Little Liver memberships are NOT eligible for tickets and will be rejected by LFC’s system.
Details can be found HERE.
Which games can I request tickets for?
Home Premier League games only.
Can I request European game tickets?
Can I request away Premier League game tickets?
Can I request tickets to cup finals?
When can I request tickets?
Normally, the first-half-of-the-season window opens the day the Premier League fixtures for the coming season are announced and is open for 10 days.
Normally, the second-half-of-the-season window opens the first week of October and is open for 10 days.
All current Hong Kong Reds members will be notified by email of the exact dates just prior to the opening of each window, when we receive notification from LFC.
What if I miss the deadline for the first half of the season or second half of the season ticket request window?
Unfortunately, ticket requests are only available to OSCs during the aforementioned windows. After those dates have passed, we can no longer request tickets for you.
After the OSC window has closed, the Members Sale is available to anyone holding a Liverpool FC Official Membership. Details of the Members Sale can be found HERE.
What are the ticket prices?
Ticket prices vary depending on the location in the stadium that is allocated to you. Unfortunately we do not have this information until approximately one month before the fixture, when payment is due.
The various LFC match-day Premier League prices can be found HERE.
If I’m not successful in getting tickets through the OSC group request, what are my options?
The Members Sale starts just after the OSC group ticket booking window closes. More information can be found HERE.
You can also find official tickets through LFC Hospitality HERE.
Or through Thomas Cook HERE.
Can we request junior tickets?
If you are allocated tickets to a particular game, we can then request for tickets to be at the junior price.
Please note that this is at the discretion of LFC and will not be confirmed until approximately one month before the fixture, when payment is due. If the request for a junior ticket is denied, the ticket will then be at the full, adult price.
Note: Each child must be accompanied by an adult who has purchased a full price ticket through the OSC group ticket booking.
For example, 2 junior tickets also require 2 adult tickets to be purchased.
When is payment due for any tickets I have received through a group ticket booking?
Approximately 1 month before the fixture.
How do I make payment for my tickets?
We will process the payment and then email you with the total cost. You will then have 14 days to transfer the balance to the Hong Kong bank account provided in the email. Failure to transfer the funds within that period will result in the tickets being cancelled and returned to LFC.
When do I find out what seats I have been given?
After payment is made to us, you will receive an email with your seat details.
What should I do if I can no longer attend a game for which I’ve been assigned a ticket?
Please email email@example.com as soon as you know that you cannot attend.
Can I not just give my ticket to a friend if I can’t go?
No. Tickets are not transferable.
If you would like someone else to go using your assigned ticket, please contact us and we will arrange to have the ticket reassigned to your friend’s Liverpool FC Official Membership. The same eligibility rules at the top of this FAQ will apply.
If I can no longer attend a game I’ve paid for, can I get a refund?
A refund must be requested no later than 20 days before the match.
How do I access the stadium on match day?
You access the stadium using your Liverpool FC Official Membership card, just as you would use an Octopus card to enter the MTR. Your card will be activated once payment for the ticket has been received.
When do I find out to which games I have been allocated tickets?
Prior to the Members Sale. Approximately 1 week after the closing date of the OSC group ticket booking window.
How many tickets can each OSC request?.
Each OSC can request up to 6 tickets for 10 games per season. The games must be split into 5 games in the first half of the season and 5 games in the second half of the season.